|
DiskJockey
File Viewer Frequently Asked Questions (FAQs)
- There are currently no Frequently Asked Questions for the latest version of DiskJockey File Viewer. If you need help with a specific problem, please email support@clear-simple.com
DiskJockey
2000 Frequently Asked Questions (FAQs)
DiskJockey
98 Frequently Asked Questions (FAQs)
When I try
to start DiskJockey 2000 I get a message which reads: "General
Protection Fault in module MACXW4.DRV"
This is caused by a conflict between DiskJockey
and the video driver for your ATI video card. Go to the
ATI web site, download and install the most current driver for
your video card. You can determine your video card model by opening
the Control Panel, double clicking on the System Icon and selecting
the "Display Adapters" item on the Device manager page
of the System Properties. After updating the driver DiskJockey should
work fine.
When I
launch the DiskJockey Find feature I get a "Create Error."
There is a problem with the install program that
causes this. For some reason it occasionally will not register certain
program libraries during setup. Try running the install again and
install over your current DiskJockey. This will most likely fix
the problem.
When
I open DiskJockey all of the toolbars are stacked on top of each
other on the left. How do I fix this?
There
is a bug at work here: If you close DiskJockey while it is "minimized"
the toolbars will lose their saved position. You'll need to rearrange
the tool bars by dragging them into place with your mouse by the
"handle" on the left side of each bar. Once you get them where you
want close DiskJockey to save their position. Open DJ and they should
be in the right place. We are working on a fix for this at the moment
and will have it available for download very soon.
After
installing DiskJockey I get the following error: "DJ Error - Registration
of OCXs are corrupted"
The
installation program has failed to properly copy a system file called
msvcirt.dll. We have prepared an installation patch that will quickly
fix this problem. Download the file below to remedy this problem:
DJInstallFix.exe
After
downloading this file, run it by double clicking on it. This will
copy the necessary file to your system. After running DJInstallFix.exe
you may need to reinstall DiskJockey.
When
trying to access the DiskJockey help system I get an error message
that looks something like this:
If
I click "no" I receive another message that looks something like
this:
Apparently
the program wants the help file to be called DJPro.hlp (or DJ.hlp
for the standard version) and the help file wants to call itself
diskjockey.hlp when accessing its own index. To remedy this problem,
update your DiskJockey installation with the appropriate release
available on our support page. Both the
complete and minimum packages above include fixes for the help system.
DJ launches every time I start Windows. How do
I stop this from happening?
During
install you were given an option to place DiskJockey in your startup
folder so that it would launch when you booted your system. To remove
this option use DiskJockey to navigate to your C:\WINDOWS\Start
Menu\Programs\StartUp folder. There you will find a shortcut to
DiskJockey. Simply delete this shortcut and it will no longer start
each time you boot your system.
The viewer shows the text in a tiny, unreadable font. How do I change
this?
The
viewer is probably in "Preview" Mode. Try changing it
to "Normal" view. To do this, right click in view window
and select View>Normal.
How
do I move files with drag and drop?
Pressing
the ALT key before starting the drag will cause the drop to move
the files. If you press ALT after the drag has begun it will change
the icon but the files will only be copied. This is a bug that we
are working on; should be fixed for the next release due shortly.
How
do I create a new folder with DiskJockey?
While
you may be used to a "new folder" button you don't need one in DJ,
there is a MUCH better way: Go to the folder where you wish to create
a new one. (i.e. c:\Old Folder\) Click in the "Current Folder/History
List" window. Type your new folder name (i.e. c:\Old Folder\new
folder1) and press enter to create the folder. You can create multiple
new nested folders in one step by typing them in (i.e. c:\Old Folder\new1\new2\new3)
How
do I see file attributes in the file window?
There
is currently no way to display the attribs in the file window. This
will be included in our next version due during the first quarter
of 2000.
When
installing DiskJockey 98, does it write .dlls or other files all
over the HD or does it keep them in its own dir?
DiskJockey
places a few "system" files in the Windows/System folder during
installation. If the files already exist the setup program will
check their version and only replace them if our file is a more
recent version, per Microsoft guidelines.
Does
the DiskJockey 98 setup overwrite any system files?
See
above. The files are:
Advapi32.dll
Mfc40.dll
Mfc42.dll
Msvcirt.dll
Msvcrt.dll
Msvcrt40.dll
Ole32.dll
Oleaut32.dll
Olepro32.dll
Does
the DiskJockey 98 setup modify the registry and to what extent?
DiskJockey
creates its own set of registry keys to keep track of preferences
and window positions. It does not make any changes to your system
with regard to other programs, the operating system or file associations.
If you uninstall you should not ever see or hear from DiskJockey
98 again.
When
I open DiskJockey all of the toolbars are stacked on top of each
other on the left. How do I fix this?
You'll
need to rearrange the tool bars by dragging them into place with
your mouse by the "handle" on the left side of each bar. Once you
get them where you want close DiskJockey to save their position.
Open DJ and they should be in the right place. There is a bug at
work here: If you close DiskJockey while it is "minimized"
the toolbars will lose their saved position.
A fix
is now available for this for this. Download it by visiting our
support area.
Is
there a way to map network drives with DiskJockey?
If
you right click on a drive in the network neighborhood and click
"Advanced" you will get access to the standard explorer context
menu, complete with the "map network drive" option. Alternatively,
you can choose to view the Explorer menu instead of the DJ menu
when right clicking by selecting Preferences-->Context Menu Choice-->Explorer
Menu.
The
Send To function does not work, is there a fix?
The
Send to function has been fixed in the latest update. Download it
by visiting our support area.
Clicking
on an empty folder under NT will crash DiskJockey. Is there a fix
for this?
This
has been corrected in our latest update. Download it by visiting
our support area.
DJ
Folder
To
make DiskJockey start in the same folder everytime you must edit
the shortcut used to open DJ. On your Desktop create a shortcut
to the DiskJockey program file. Right Click on the shortcut and
click "Properties." The Properties dialog will open. You will see
a field marked "Target" with the full path to the DiskJockey
program file. Be sure the path is enclosed in quotes and add the
starting folder's path:
i.e. "C:\Program Files\DiskJockey\DJPro.exe" "C:\AFolder\Folder
To Start In\"
Known
Issues:
There
are currently no Known Issues regarding DiskJockey 98. Should you
find a bug not listed here, please email support@clear-simple.com.
Thank You.
If
you have a specific technical question--email us: support@clear-simple.com
|
